Privacy Policy

Last updated: [12th of August 2026]

Your privacy is very important to Paul Money Hifi. This policy describes the practices that apply to our site, including what personal information we collect, when and how we collect it, and what happens to it — in accordance with the Privacy Act 2020 (NZ).

Your Personal Information

Paul Money Hifi does not collect personally identifiable information — such as your name, address, email address, or phone number — without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us, for example when you place an order or contact us via email.

When you place an order, we ask you to provide certain information such as your name, mailing address, and email address. This information is treated as confidential and used to process your transaction. We share order information with payment processors (such as Visa, Mastercard, and PayPal) and, if selected at checkout, Latitude Financial Services for interest-free financing, solely in order to process your payment.

Cookies

Cookies allow our website to remember you — without them, you'd need to re-enter your details every visit. If you'd prefer not to use cookies, you can adjust your browser settings to block them, though most websites, including ours, rely on cookies to process orders correctly.

Analytics, Advertising & Marketing Tools

Our website uses the following third-party tools, which may set their own cookies and collect usage data:

• Google Analytics & Google Tag Manager — to understand website traffic and how visitors use our site
• Meta (Facebook) Pixel — for advertising and analytics purposes
• Mailchimp — to manage our email newsletter, for those who choose to subscribe

These statistics are reviewed on an aggregate basis (e.g. how many visitors we receive and general trends) — we do not look at individual customer browsing data. These services may store or process data on servers located outside New Zealand; where this occurs, we rely on those providers' own security and privacy practices, consistent with the standards expected under the Privacy Act 2020.

Sharing of Information

We do not disclose your personal information to third parties beyond what's described above, unless you've authorised us to do so, or we're required to by law. Personal information relating to individual customer orders is treated as strictly confidential, and is only reviewed in the event of a dispute, claim, error, or customer request.

Security

We use industry-standard security measures to protect information transmitted via our website and held in our systems, including encrypted checkout processing. Payment information is handled by our payment processors and is not stored in full on our own systems.

Links to Other Sites

Our site may contain links to other websites. When you click one of these links, you're leaving our site and entering one we don't control and aren't responsible for. Please review the privacy practices of any other site you visit, as they may differ significantly from ours.

Your Rights

Under the Privacy Act 2020, you have the right to request access to, and correction of, the personal information we hold about you. To make a request, contact us using the details below.

If you believe we haven't handled your personal information appropriately, you have the right to complain to the Office of the Privacy Commissioner.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with a revised "last updated" date.